Manodu Privacy Policy
Our contact details

Name: Manodu Private Limited.
Address: Unit 3, Abercorn Commercial Centre Manor Farm Road Wembley, Perivale, London HA0 1AN.
Email : contact@manodu.co.uk

The type of personal information we collect and How we get the personal information
We have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

We may process data enabling us to get in touch with you. This data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of this data is you. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.

We may process your website user account data. This data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of this account data is you, although some elements of this account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.

We may process information relating to transactions, including purchases of goods, that you enter into with us and/or through our website. This transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of this transaction data is you and/or our payment services provider.

We may process information contained in or relating to any communication that you send to us or that we send to you . This communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

We may process data about your use of our website and services . The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.

Providing your Personal Data to Others
We may disclose your data to our insurers and/or professional advisers insofar as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, and obtaining professional advice.

Your personal data is held in our website database and will be stored on the servers of our hosting services providers.

We may disclose personal data to our shipping suppliers in so far as reasonably necessary for shipping and delivery of ordered goods.

We will share transaction data with our payment services providers only to the extent necessary for processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.

We may disclose your data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person. We may also disclose your data where such disclosure is necessary for establishing, exercising, or defending legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

How we store your personal information 
Your information/data is stored securely on our servers.
Our data retention policies and procedures are designed to help ensure that we comply with our legal obligations concerning the retention and deletion of personal data. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your data as follows:

• Contact data ( data containing personal information) will be retained for a minimum period of 24 months following the date of the most recent contact between you and us, and for a maximum period of 120 months following that date.
• Account data (data containing website account information) will be retained for a minimum period of 24 months following the date of closure of the relevant account, and for a maximum period of 120 months following that date.
• Transaction data (data containing card or other payment method information) will be retained for a minimum period of 24 months following the date of the transaction, and for a maximum period of 120 months following that date.
• Communication data (data containing content/messages ) will be retained for a minimum period of 24 months following the date of the communication in question, and for a maximum period of 120 months following that date.
• Usage data (data containing IP address etc.,) will be retained for 24 months following the date of collection; and for a maximum period of 120 months following that date.

Your data protection rights
Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at email: address: Unit 3, Abercorn Commercial Centre Manor Farm Road Wembley, Perivale, London - HA0 1AN. if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email - contact@manodu.co.uk, address: Unit 3, Abercorn Commercial Centre Manor Farm Road Wembley, Perivale, London - HA0 1AN. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk