FAQ
We offer a variety of convenient payment options to ensure a seamless shopping experience. Currently, we accept credit/debit cards.
Please refer to our return policies here https://www.manodusublimation.co.uk/returnpolicy
Yes. Please refer to our terms and conditions (give terms and conditions link here)
Please refer to our terms and conditions (give terms and conditions link here)
Reviews and ratings from other customers can help them make a decision.
Please write us to admin@manodu.co.uk
Yes. You will find the discounts and promotional codes on our Home page.
We apologize for any inconvenience caused by the delay. Delays can occur due to various reasons such as high demand, supply chain issues, technical glitches, or unexpected circumstances. Rest assured, we are working diligently to get your product to you as soon as possible.
The duration of the delay can vary depending on the specific circumstances. We are actively monitoring the situation and will provide updates as soon as we have more information. Your patience and understanding are greatly appreciated during this time.
We understand your concerns and will do our best to accommodate your needs. Please reach out to our customer support team with your order details, and they will assist you with any requests for refunds or order cancellations.
Yes, you will receive a notification with tracking information once your product has been shipped. This will allow you to track the status of your delivery and stay updated on its progress.
Unfortunately, we cannot expedite the delivery process for orders that are already in progress. However, if you have any urgent needs or concerns, please reach out to our customer support team, and they will do their best to assist you.
You can reach our customer support team via email or live chat. Our representatives are available to assist you with any questions or concerns you may have regarding your order or delivery.
If your product arrives broken, please take photos of the damaged item and packaging, and contact our customer support team immediately. We will assist you with a replacement or refund.
We recommend reporting any breakages within 24 to 48 hours of receiving your order. This allows us to quickly resolve the issue and ensure your satisfaction.
In most cases, we will provide a prepaid shipping label for the return of broken items. Our customer support team will guide you through the return process.
If the breakage occurred due to mishandling or accidental damage after delivery, please contact our customer support team to discuss available options. We may still be able to assist you with repair or replacement options.
Yes, if we are unable to provide a replacement for your broken product, we will issue a refund for the purchase price. Refunds are typically processed within [insert time frame] days after receiving the returned item.
We take great care in packaging our products to minimize the risk of breakage during shipping. However, if you have any specific concerns or requests regarding packaging, please let us know when placing your order, and we will do our best to accommodate your needs.
Yes, depending on the product, there may be a manufacturer's warranty covering defects or breakages. Please refer to the product documentation or contact our customer support team for warranty information and assistance.
Product details are available in product description.